How AI Is Personalizing Customer Service Experiences Across Industries

Customer service departments across industries are facing increased call volumes, high customer service agent turnover, talent shortages and shifting customer expectations. Customers expect both self-help options and real-time, person-to-person support. These expectations for seamless, personalized experiences extend across digital communication

A recent survey by the Federal Reserve Bank of New York shows that companies adopting artificial intelligence (AI) are not significantly cutting jobs. The findings, based on responses from businesses in the New York-Northern New Jersey region, suggest that AI

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It’s usually an ai dubbed voice of an influential figure on a poorley edited video of him/her moving his/her mouth promoting a snake oil medicine for knees and joints pain,clearly the ads are targeting older people who have less tech

“Mindblowing! 🤯 A 70B open Meta Llama 3 better than Anthropic Claude 3.5 Sonnet and OpenAI GPT-4o using Reflection-Tuning! In Reflection Tuning, the LLM is trained on synthetic, structured data to learn reasoning and self-correction. 👀” The best part about

RAG and LLMs are all over the place, and for good reason! It’s transforming how LLMs generate informed, accurate responses by combining them with external knowledge sources. But with all this buzz, I noticed there’s no dedicated space to dive

Have you ever thought about swapping your friend’s face with your favorite movie star or creating a group photo where everyone is making funny faces? Batch face swapping is the tool that helps you achieve this! This fun online app

The UK government has signed the first international treaty on artificial intelligence in a move that aims to prevent misuses of the technology, such as spreading misinformation or using biased data to make decisions. Under the legally binding agreement, states