Learning from other domains to advance AI evaluation and testing

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As generative AI becomes more capable and widely deployed, familiar questions from the governance of other transformative technologies have resurfaced. Which opportunities, capabilities, risks, and impacts should be evaluated? Who should conduct evaluations, and at what stages of the technology lifecycle? What tests or measurements should be used? And how can we know if the results are reliable?

Recent research and reports from Microsoft (opens in new tab), the UK AI Security Institute (opens in new tab), The New York Times (opens in new tab), and MIT Technology Review (opens in new tab) have highlighted gaps in how we evaluate AI models and systems. These gaps also form foundational context for recent international expert consensus reports: the inaugural International AI Safety Report (opens in new tab) (2025) and the Singapore Consensus (opens in new tab) (2025). Closing these gaps at a pace that matches AI innovation will lead to more reliable evaluations that can help guide deployment decisions, inform policy, and deepen trust.

Today, we’re launching a limited-series podcast, AI Testing and Evaluation: Learnings from Science and Industry, to share insights from domains that have grappled with testing and measurement questions. Across four episodes, host Kathleen Sullivan speaks with academic experts in genome editing, cybersecurity, pharmaceuticals, and medical devices to find out which technical and regulatory steps have helped to close evaluation gaps and earn public trust.

We’re also sharing written case studies from experts, along with top-level lessons we’re applying to AI. At the close of the podcast series, we’ll offer Microsoft’s deeper reflections on next steps toward more reliable and trustworthy approaches to AI evaluation.

Lessons from eight case studies

Our research on risk evaluation, testing, and assurance models in other domains began in December 2024, when Microsoft’s Office of Responsible AI (opens in new tab) gathered independent experts from the fields of civil aviation, cybersecurity, financial services, genome editing, medical devices, nanoscience, nuclear energy, and pharmaceuticals. In bringing this group together, we drew on our own learnings and feedback received on our e-book, Global Governance: Goals and Lessons for AI (opens in new tab), in which we studied the higher-level goals and institutional approaches that had been leveraged for cross-border governance in the past.

While approaches to risk evaluation and testing vary significantly across the case studies, there was one consistent, top-level takeaway: evaluation frameworks always reflect trade-offs among different policy objectives, such as safety, efficiency, and innovation.

Experts across all eight fields noted that policymakers have had to weigh trade-offs in designing evaluation frameworks. These frameworks must account for both the limits of current science and the need for agility in the face of uncertainty. They likewise agreed that early design choices, often reflecting the “DNA” of the historical moment in which they’re made, as cybersecurity expert Stewart Baker described it, are important as they are difficult to scale down or undo later.

Strict, pre-deployment testing regimes—such as those used in civil aviation, medical devices, nuclear energy, and pharmaceuticals—offer strong safety assurances but can be resource-intensive and slow to adapt. These regimes often emerged in response to well-documented failures and are backed by decades of regulatory infrastructure and detailed technical standards.

In contrast, fields marked by dynamic and complex interdependencies between the tested system and its external environment—such as cybersecurity and bank stress testing—rely on more adaptive governance frameworks, where testing may be used to generate actionable insights about risk rather than primarily serve as a trigger for regulatory enforcement.

Moreover, in pharmaceuticals, where interdependencies are at play and there is emphasis on pre-deployment testing, experts highlighted a potential trade-off with post-market monitoring of downstream risks and efficacy evaluation.

These variations in approaches across domains—stemming from differences in risk profiles, types of technologies, maturity of the evaluation science, placement of expertise in the assessor ecosystem, and context in which technologies are deployed, among other factors—also inform takeaways for AI.

Applying risk evaluation and governance lessons to AI

While no analogy perfectly fits the AI context, the genome editing and nanoscience cases offer interesting insights for general-purpose technologies like AI, where risks vary widely depending on how the technology is applied.

Experts highlighted the benefits of governance frameworks that are more flexible and tailored to specific use cases and application contexts. In these fields, it is challenging to define risk thresholds and design evaluation frameworks in the abstract. Risks become more visible and assessable once the technology is applied to a particular use case and context-specific variables are known.

These and other insights also helped us distill qualities essential to ensuring that testing is a reliable governance tool across domains, including:

Rigor in defining what is being examined and why it matters. This requires detailed specification of what is being measured and understanding how the deployment context may affect outcomes.
Standardization of how tests should be conducted to achieve valid, reliable results. This requires establishing technical standards that provide methodological guidance and ensure quality and consistency.
Interpretability of test results and how they inform risk decisions. This requires establishing expectations for evidence and improving literacy in how to understand, contextualize, and use test results—while remaining aware of their limitations.

Toward stronger foundations for AI testing

Establishing robust foundations for AI evaluation and testing requires effort to improve rigor, standardization, and interpretability—and to ensure that methods keep pace with rapid technological progress and evolving scientific understanding.

Taking lessons from other general-purpose technologies, this foundational work must also be pursued for both AI models and systems. While testing models will continue to be important, reliable evaluation tools that provide assurance for system performance will enable broad adoption of AI, including in high-risk scenarios. A strong feedback loop on evaluations of AI models and systems could not only accelerate progress on methodological challenges but also bring focus to which opportunities, capabilities, risks, and impacts are most appropriate and efficient to evaluate at what points along the AI development and deployment lifecycle.

Acknowledgements

We would like to thank the following external experts who have contributed to our research program on lessons for AI testing and evaluation: Mateo Aboy, Paul Alp, Gerónimo Poletto Antonacci, Stewart Baker, Daniel Benamouzig, Pablo Cantero, Daniel Carpenter, Alta Charo, Jennifer Dionne, Andy Greenfield, Kathryn Judge, Ciaran Martin, and Timo Minssen.