AI in non-dev professional environnement

Hello everyone,

I am opening this discussion on the use of AI at work for jobs not related to coding. (but coders’ advices and opinions are of course very much appreciated)

For context, I work in logistics, sales and customer support and I am looking on learning more about how AI can be used in my field. I am convinced that in the next decade AI will be an everyday tool for most professions (like Excell and internet are now a staples at any work) and I am looking to be ahead of the curve on that front. I have just started a basic prompt engineering course and am already thinking about how I will go from there.

So is there anyone using AI tools in there day to day work you believe I should gain interest in ?

Thanks in advance for your responses !